Want a Simple CRM solution for your Business Catalyst Website?
Faster Contact Management
Finding contacts is fast and easy – search by firstname, lastname, email address, customer type or lead type. And get ready for a fast Search speed! We have tested it on databases with over 60,000 members and have yet to have SimplaCRM take longer than two seconds to respond on complex queries. This means you can locate customers faster, reducing the guess work and reducing frustration for your customer service staff.
Easily Find Orders
Locating and tracking the right order can sometimes be difficult in Adobe BC. Our interface allows you to quickly and easily track down specific orders and the payments associated with that order. In SimplaCRM, we use a simple detail view that shows an order in a invoice style layout – that means you spend less time interpreting what you're looking at and can get on with solving customer requests.
Case Management
Finding cases is often a difficult task in Adobe BC. There are large amounts of complex data to view on one screen. SimplaCRM deals with this problem by making sure you can clearly see and understand all of the requirements for dealing with a case on one screen as well as giving you quick and intuitive access to tasks and notes directly related to the case or customer.
Customer Centric
Our interface focuses on your most important relationship – the customer. The Customer view allows you to see all cases, orders and details within one interface. Without clogging it up, large amounts of data are easily accessible from the one screen. This means you can add notes and tasks to a customer record while keeping their details, orders and cases only one click away.
Easy to use
We have created an interface that is logical, intuitive and straight forward. We have used the latest UI techniques to ensure color and layout is cohesive, therefore reducing the need for unnecessary training.
Fast reporting and exports
Business Catalyst is often slow and difficult to use when it comes to customer databases containing over 5000 records. SimplaCRM software has been designed from the ground up to be very fast and can create reports and segmentations in a fraction of the time it takes in Business Catalyst.
